Last updated: 18 January 2026

These Terms & Conditions govern your use of the website https://synthetixweb.com
and any services provided by Synthetix Web, a trading name of NEXTZEN IT LTD.

By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

1. Company Information

Trading Name: Synthetix Web
Legal Entity: NEXTZEN IT LTD
Company Number: 14082035
Registered Address:
International House,
12 Constance Street,
London, England, E16 2DQ,
United Kingdom

Email: info@synthetixweb.com

2. Services

Synthetix Web provides digital marketing and web-related services, including but not limited to:

  • Digital marketing strategy
  • Social media marketing
  • Search engine optimization (SEO)
  • Paid advertising (Google & Meta Ads)
  • Website design and development
  • E-commerce and online marketing services

The scope, timeline, and pricing of services will be agreed upon in writing before work begins.

3. Use of Website

You agree to use this website only for lawful purposes. You must not:

  • Use the website in any way that causes damage or disruption
  • Attempt to gain unauthorized access to our systems
  • Upload or transmit malicious code or harmful content
  • Misuse our content, branding, or intellectual property

4. Intellectual Property

All content on this website, including text, graphics, logos, designs, images, and code, is the property of NEXTZEN IT LTD unless otherwise stated.

You may not copy, reproduce, distribute, or modify any content without prior written permission.

5. Payments & Fees

  • All fees must be paid in advance unless otherwise agreed in writing.
  • Prices are provided in GBP, USD, or other agreed currencies.
  • Late payments may result in service suspension.
  • All payments are non-refundable unless explicitly stated in a written agreement.

6. Refund Policy

Due to the nature of digital marketing and online services:

  • Payments are generally non-refundable once work has started.
  • No refunds are provided for completed or partially completed services.
  • Refunds may be considered only if explicitly agreed in writing before payment.

7. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Supply required content, access, and approvals on time
  • Ensure that all materials provided do not violate third-party rights or laws

Delays caused by the client may affect project timelines.

8. No Guarantee of Results

While we use proven strategies and best practices:

  • We do not guarantee specific results, rankings, sales, or revenue.
  • Results may vary depending on industry, competition, budget, and market conditions.

Digital marketing outcomes are influenced by factors beyond our control.

9. Third-Party Platforms

Our services may involve third-party platforms such as Google, Meta, hosting providers, or social networks.

We are not responsible for:

  • Policy changes made by third-party platforms
  • Account suspensions or restrictions imposed by those platforms
  • Downtime or errors caused by third-party services

10. Limitation of Liability

To the maximum extent permitted by law:

  • Synthetix Web and NEXTZEN IT LTD shall not be liable for indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

11. Termination

We reserve the right to suspend or terminate services if:

  • These Terms are breached
  • Payment is not received
  • Unlawful or unethical activities are detected

Clients may also terminate services by providing written notice, subject to agreed payment terms.

12. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the course of the project.

13. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal data.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Changes will be posted on this page with an updated revision date.

16. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Email: info@synthetixweb.com

Address:
NEXTZEN IT LTD
International House,
12 Constance Street,
London, England, E16 2DQ,
United Kingdom